HOW TO REMOVE CONTENT CHARGES FROM YOUR CELLPHONE CONTRACT

May 08, 2017

A content service is a subscription service that you subscribe to by SMS, email or through the internet. It is any messaging service which provides content and is accessible on a cellular device.

WASP stands for Wireless Application Service Providers and refers to a third party companies that provides subscription services on cellphones. These companies or WASPs provide all sorts of content in the form of subscriptions for downloadable content like games as well as daily horoscopes for example. These so-called value-added services are billed to you by your cellular service provider on the behalf of the WASPs.

These content services and WASPs can add up and end up costing you a fortune.

REMOVING CONTENT SERVICES

The below steps detail how to remove unwanted content charges on each of the major service provider networks.

Vodacom:

To manually unsubscribe from all WASP/Content services from each handset; SMS “STOP ALL” to 31050 . Should you be subscribed to any content services, you will receive the response “Your Vodacom request to delete all WASP service has been logged”.

Companies can contact Tariffic to help you remove all the WASP services for your Vodacom contracts through one single request.

MTN:

To manually remove your content services, all you need to do is dial the following USSD string – *141*5# - on each handset in order to unsubscribe from all content services as well as block future content billing. You will need to re-enter this USSD string for each of your company contracts, in order to remove all the content services across your account.

Cell C:

To manually remove your content services, all you need to do is dial the USSD string - *133*1# - on each handset in order to unsubscribe from all content services as well as block all future content billing. You will need to re-enter this USSD string for each of your company contracts, in order to remove all the content services across your account.

Telkom:

At present Telkom do not have any content billing and you don’t need to worry about any WASPs.

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